ATTENTION REDUCED FARE RIDERS
Your new PRT ReadyFare™ card will be arriving by mail soon.
Please do not discard your ConnectCard® until you have read this information and confirmed that you can use your new ReadyFare™ card.
During the transition to the ReadyFare™ system, we identified a few issues that affect some reduced-fare riders. This guide explains your options while we work to resolve them.
Click to Read the Full Reduced Fare Limitations Letter
Current Limitations
Although you are able to load store value onto your new ReadyFare card, at this time, riders enrolled in certain reduced-fare programs – including Allegheny Go, the Kids Card, and ACCESS – are not able to load 7-Day or 31-Day passes at the ReadyFare fare vending machines. We will let you know when this becomes available.
Additionally, retail outlets are not set up yet for ReadyFare. If you reload your cards at a retail partner location, continue to use your ConnectCard. We will let you know when retail locations become available.
If you are paying cash at the farebox, continue to use your ConnectCard for now.
Click here to sign up for email updates reguarding ReadyFare features for reduced fare.
Reduced Fair riders have the option to continue using ConnectCards or switch to the new ReadyFare card
To continue using your ConnectCard
You can continue using your reduced-fare ConnectCard until we remove the ConnectCard validators from our vehicles.
You can continue to use and reload your ConnectCard.
- Online at connectcard.org
- At participating ConnectCard retail locations
- At the Downtown Service Center
If you Pay Cash
If you currently use your reduced-fare ConnectCard to receive your discount and then pay your fare in cash, you can continue to do so.
- Tap your ConnectCard on the farebox, then pay your fare in cash as you do today.
To use your new ReadyFare Card
If You Use Stored Cash Value
You can add stored value to your ReadyFare card:
- At any ReadyFare vending machine (using cash or a credit or debit card)
- At the Downtown Service Center
- Online through the Rider Portal
You can use stored value to pay your fare each time you ride.
If You Use 7-Day or 31-Day Passes
Reduced-fare 7-Day and 31-Day passes can currently be purchased:
- At the Downtown Service Center
- Online through the Rider Portal using stored value
The full list of ReadyFare vending machine locations is listed on the main ReadyFare page. At this time, retailers do not service ReadyFare cards. We will update the list of locations where ReadyFare is accepted as it is rolled out.