Rider Tools

Aira Interpretation Services

Aira provides on-demand video remote interpreting for both the blind and low vision community and the Deaf and hard-of-hearing community. People can download the Aira Explorer app or the Aira ASL app and be instantly connected to a highly-trained professional interpreter. Aira is available 24/7/365, and no advanced reservations are required. Get the Aira apps for Google, Play, iOS, or use the web apps and begin accessing on-demand interpreting today!

Learn More about Aira Interpretation Services

Accessible Formats

If you require any printed material(s) in an accessible format (such as large print, Braille, audio or txt/word documents by e-mail), please Contact Customer Service at 412-442-2000 (or 412-231-7007 for TTY). They will be happy to provide the information you need in the format that works best for you.

Bus Identifier Kits

Bus identifier kits, also called route ID kits, are handheld signs used to let operators know which bus route you need.

The kits include a selection of large-print letters and numbers with Braille located at the top of each card and are designed to be customized by the rider.

To request a Bus Identifier Kit, please contact ADA@rideprt.org or contact Customer Service at 412-442-2000 (or 412-231-7007 for TTY) and ask that your request be sent to the ADA Compliance Officer.

Communication Books

Customized, individual communications books can also be created to help communicate your needs and/or destination to operators.

To request a custom Communication Book, please contact ADA@rideprt.org or contact Customer Service at 412-442-2000 (or 412-231-7007 for TTY) and ask that your request be sent to the ADA Compliance Officer.